Quality & Continuous Improvement: Improve Your Processes in 3 Easy Steps

  July 24, 2018

After the third step of executing your new plan to improve your processes, where do you end up? Quality. Quality is the outcome and the process is how you improve. There are two important pillars (in addition to the 3 steps above) that are also key to understanding process improvement: documentation (steps 1 through 3) and … Continued

Fire! Fire! Fire! Fire Prevention Month, How to Keep Great Employees

  October 10, 2017

For jobs earning less than $50,000 per year, or more than 40 percent of U.S. jobs, the average cost of replacing an employee amounts to fully 20 percent of the person’s annual salary.   Fire, Fire, Fire! In honor of fire prevention month, I’d like to talk about firing employees, or rather how to not get … Continued

Does Your Boss Think You Are Their #1 Asset?

  April 1, 2017

Let us help you Strengthen Your Company From Within so that Everyone and Everything Works Better Together! Watch how an “Indiana Best Places to Work” did just that!

Definition of Workplace Culture

  January 1, 2017

The Definition of Workplace Culture: Work culture is the environment created by the concepts established and embraced by the firm and the employees alike. Working culture involves the principles and ideologies associated with the business, company or firm itself, and on the employee side, working culture is thought processes, attitudes and beliefs of the workers. A … Continued

Seasons Greetings

  December 1, 2016

We wish all of our clients, readers and colleagues a wonderful Holiday season! In lieu of sending individual gifts and greetings, we are making a donation to several charities in our community. We hope that you too can extend the spirit of gratitude. Happy Holidays to Early Learning Partnership of Northwest Indiana, Frontline Foundations, Humane Society … Continued

Stop Waiting for Your Manager to Give You What You Need

  October 1, 2016

“71% of Employees feel managers don’t spend enough time explaining goals and plans.” PDP Solutions When you don’t understand your company’s strategy, you’re missing information you need to succeed: Knowing where your company is going Understanding how your job fits into the strategy Getting clear on your important priorities and challenges Seeing how you can … Continued

Are Your Job Descriptions Working Hard Enough?

  September 4, 2016

“When they understand their role in the business, 91% of Employees will work toward its success.” Bill Quirke The bad news is this plummets to 23% when employees don’t feel a connection. Poor—or nonexistent—job descriptions can be a missed opportunity or contribute to the problem. Not a “Necessary Evil” Job descriptions perform key functions: Supporting … Continued

Do Your Employees Know What You Want?

  August 1, 2016

“90% of Performance Reviews are painful and ineffective.” Society for Human Resource Management Before you say, “It’s different here,” think about how you let people know what you expect. Performance Reviews that Underperform Too many companies rely on annual performance reviews to do the whole job. These can fall short for a few reasons. Often … Continued