Knowledge Transfer to Close the Gap

As some of the oldest Baby Boomers reach the traditional age of retirement, companies are faced with the potential loss of knowledge and skills. Transferring Boomer knowledge to a younger workforce does not come without challenges.

Assumptions Are Dangerous!

Assumptions contribute in a major way to workplace miscommunication. Assumptions are taken as fact when there is no proof. They are often preconceived misconceptions about a situation, person, group, or task – likely based on past experiences with others. More likely than not, you probably do this a bit more than you’d like to believe. … Continued

4 Ways to Stop Workplace Negativity In Its Tracks

According to a study conducted by Harvard Business Review, 98% of employees have reported experiencing negativity in the workplace.* That means 2% of those surveyed simply must not be telling the truth. Honestly, who hasn’t experienced workplace negativity in some way or form? I know what you’re thinking – “This doesn’t happen at my organization.” … Continued

How to Deal When People Keep Interrupting You Mid-Task

“Stop interrupting me while I am interrupting you.” – WINSTON CHURCHILL The above image is a GIF from the movie The Darkest Hour. Churchill was played by the amazing Gary Oldman. This quote is sometimes written as, “Don’t interrupt me while I’m interrupting you.” Click here to tweet this quote! I know everyone has had … Continued

The Multi-tasking Antidote: 4 Tips to Stay Focused

“Multi-tasking is great in the kitchen when you are trying to time the chicken to be ready at the same time as the potatoes. But do not assume it is a great way to manage a workday.” – JOANNE TOMBRAKOS Author of It Takes An Egg Timer, A Guide to Creating the Time for Your … Continued

Quality & Continuous Improvement: Improve Your Processes in 3 Easy Steps

After the third step of executing your new plan to improve your processes, where do you end up? Quality. Quality is the outcome and the process is how you improve. There are two important pillars (in addition to the 3 steps above) that are also key to understanding process improvement: documentation (steps 1 through 3) and … Continued

Recognizing employees goes deeper than dollars

Does your organization have a reward and recognition program in place? Recognizing talent takes small steps, doesn’t require major expenditures, and has a BIG, three-pillar impact: According to WorkStars, 69% of employees would work harder if they felt their efforts were better appreciated. “The common denominator that I’ve found in every single interview is that … Continued

Success Trek welcomes Paige Mosher!

May 1 , 2018 For Immediate Release: Success Trek Welcomes Paige Mosher Born and raised in South Texas, Paige Mosher and her family traded the warm gulf breezes to Northwest Indiana in November 2002, lake-effect snow and all. Paige, as well as her entire family, was in the maritime industry in the administration of the … Continued

All Onboard! 3 Signs Onboarding Needs to Be Fixed

New employees decide within the first 30 days whether they feel welcome in the organization. Additionally, 1 in 25 people leave a new job just because of a poor (or no) onboarding program. (SHRM Statistics courtesy of Clickboarding.com) If new employee turnover is adding stress to your organization, one way to curb that is to … Continued

Learn More About The Training Gap

POLL:  Did you undergo training in your current position at your company? A. I wasn’t “trained,” I was thrown to the wolves on my first day.That’s normal, though… right? B. Osmosis, baby! I followed someone for a while and watched what they were doing. C. I could probably still use a little training… D. I … Continued

Time to Revise These 3 Training Lies [Fact vs Fiction]

58% of managers reported they haven’t been given actual management training.* Yikes. Despite hiring candidates who would likely be great leaders, we aren’t taking the steps to train them on actually leading a team. This training gap gets costly. According to the Association for Talent Development, companies that offer comprehensive training programs have 218% higher … Continued

You Need These 5 Work-Life Balance Tips

The last time I addressed work-life balance was back in May 2016 in a post titled, “Managing Work and Family: It’s a Delicate Balance,” one of our most popular topics to date. I’d reported that 46% of workers complained they lacked balance. The 2018 poll I reviewed today showed staggeringly that this number has climbed to … Continued