The Hidden Problems with Multitasking

Sure, that desk may look like that of an efficient multitasker. However, its what you do not see that is the problem! In the business world, employees often wear multiple hats. Their to-do lists are long, the days are short, and projects pile up. Factor in their home and social lives, and it is easy to see why multitasking is utilized. It is not uncommon to see an employee on their phone and computer, all while maintaining a conversation… Continued

Negativity in the workplace affects the bottom line.

“There’s no crying in baseball!” Tom Hank’s famous line from the movie A League of Their Own may bring a chuckle, but it’s the crying in business that is the dark little secret nobody talks about. …Continued

Knowledge Transfer to Close the Gap

As some of the oldest Baby Boomers reach the traditional age of retirement, companies are faced with the potential loss of knowledge and skills. Transferring Boomer knowledge to a younger workforce does not come without challenges. … Continued

Assumptions Are Dangerous!

Assumptions contribute in a major way to workplace miscommunication. Assumptions are taken as fact when there is no proof. They are often preconceived misconceptions about a situation, person, group, or task – likely based on past experiences with others. More likely than not, you probably do this a bit more than you’d like to believe. … Continued

How to Deal When People Keep Interrupting You Mid-Task

“Stop interrupting me while I am interrupting you.” – WINSTON CHURCHILL The above image is a GIF from the movie The Darkest Hour. Churchill was played by the amazing Gary Oldman. This quote is sometimes written as, “Don’t interrupt me while I’m interrupting you.” Click here to tweet this quote! I know everyone has had … Continued

Quality & Continuous Improvement: Improve Your Processes in 3 Easy Steps

After the third step of executing your new plan to improve your processes, where do you end up? Quality. Quality is the outcome and the process is how you improve. There are two important pillars (in addition to the 3 steps above) that are also key to understanding process improvement: documentation (steps 1 through 3) and … Continued

Recognizing employees goes deeper than dollars

Does your organization have a reward and recognition program in place? Recognizing talent takes small steps, doesn’t require major expenditures, and has a BIG, three-pillar impact: According to WorkStars, 69% of employees would work harder if they felt their efforts were better appreciated. “The common denominator that I’ve found in every single interview is that … Continued

All Onboard! 3 Signs Onboarding Needs to Be Fixed

New employees decide within the first 30 days whether they feel welcome in the organization. Additionally, 1 in 25 people leave a new job just because of a poor (or no) onboarding program. (SHRM Statistics courtesy of Clickboarding.com) If new employee turnover is adding stress to your organization, one way to curb that is to … Continued

Learn More About The Training Gap

POLL:  Did you undergo training in your current position at your company? A. I wasn’t “trained,” I was thrown to the wolves on my first day.That’s normal, though… right? B. Osmosis, baby! I followed someone for a while and watched what they were doing. C. I could probably still use a little training… D. I … Continued

Time to Revise These 3 Training Lies [Fact vs Fiction]

58% of managers reported they haven’t been given actual management training.* Yikes. Despite hiring candidates who would likely be great leaders, we aren’t taking the steps to train them on actually leading a team. This training gap gets costly. According to the Association for Talent Development, companies that offer comprehensive training programs have 218% higher … Continued

You Need These 5 Work-Life Balance Tips

The last time I addressed work-life balance was back in May 2016 in a post titled, “Managing Work and Family: It’s a Delicate Balance,” one of our most popular topics to date. I’d reported that 46% of workers complained they lacked balance. The 2018 poll I reviewed today showed staggeringly that this number has climbed to … Continued

Want Harmonious Work Relationships?

With Valentine’s Day bringing up thoughts of relationships, we thought it was the perfect time to share how to foster more harmonious relationships in the workplace. And one of the most effective ways to have better relationships at work? Empathy. Do you think of yourself as an empathetic person? Have you ever thought about what … Continued